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cannot open my project


09/21/20 Enzo

I added my rail plan, and I could view it,edit it etc. but since a couple of days I get 404 it cannot find the url anymore ....

Comments

Fedor 09/22/20

If you take these steps, what do you see?

- goto trax3d.com

- login 

- click on the train icon in the upper right corner of the page

Now you should be on your project page. And you should be seeing at least one project.

(Editted 09/22/20)

Enzo 09/22/20

When I perform you steps, I do see my project, that was not the issue.

When I press the edit button then I get following error:

The url changes to the projectid  ( url is: https://trax3d.com/TRAX3/_trax/traxeditor.html?projectID=15998181514827368 )

but this results in:

Not Found

The requested URL was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

(Editted 09/22/20)

Fedor 09/22/20

Thanks, fixed it. There was an error in the config files. Your project should open now.

(Editted 09/22/20)

Enzo 09/22/20

Thanks a lot for you fast reaction/fix! I tried it, I can edit and view it again! super thanks again!

(Editted 09/22/20)

Fedor 09/22/20

And you thanks for testing! Let me know what you encounter along your path.

(Editted 09/22/20)

Enzo 10/03/20

Hi Fedor, again, I cannot open my project   ( https://trax3d.com/_trax/traxeditor.php?projectID=15998181514827368 ) when I click on the edit button, the url is redirected to the projectID, but the page stays empty again ... Could you please fix this ( wanted to look at the table and hights )

(Editted 10/03/20)